Returns Policy

At Merakii, we take great pride in the high quality and unique design of our merchandise. Most items are eligible for return within 14 days of purchase or delivery for a refund of the merchandise value, together with your proof of purchase for a full refund. Please contact our Customer Service right away with any concerns about defective or damaged merchandise. Please review our full return policy, including items ineligible for return, before starting the return process.

EASY ONLINE RETURN

After received return label email, pack your item(s) safely in the original box and packaging and use the provided UPS/Fedex label to ship your return. Depending on the reason for return, you may be responsible for return shipping and processing costs.

INELIGIBLE ITEMS

• Final sale items (indicated on product page  )
• Custom items
• Items damaged through normal use

WAYS TO RETURN

• By email — Email us info@merakii.usa
• By phone —Calling our Customer Service at (626)-808-8766

PROOF OF PURCHASE

A valid proof of purchase is required to issue refunds or merchandise credit for eligible items. 

PRICE ADJUSTMENTS

Prior purchases are not eligible for price adjustments, regardless of whether the item has yet to ship.

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